A Naukri Group company
लॉगिनहायर लोकल स्टाफ
A Naukri Group companyलॉगिनहायर लोकल स्टाफ
9,000 - 10,000 /महीना
Vediti Ayurveda
ब्लॉक सी सेक्टर 12 नोएडा, नोएडा
ग्राहक सहायता / टेलीकॉलर में 0 - 6 महीने का अनुभव
फुल टाइम
We are looking for a Telecaller Inbound to join our team at Vedvati Ayurveda. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to Healthcare. The role offers ₹9000 - ₹15000 monthly fixed salary and a dynamic environment with opportunities for growth.
Key Responsibilities:
Handle customer calls in a professional and efficient manner
Address customer queries, concerns, and complaints with a problem-solving approach
Maintain accurate records of customer interactions and follow-ups
Provide timely and relevant information to customers to resolve their issues
Work collaboratively with other teams to escalate and resolve complex issues
Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates
Job Requirements:
Minimum Qualification: 10th Pass
Experience: 0 - 3 years
Responsibility: Resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary.
Shift & Working Days: Day Shift (6 days working)
