Tele Calling

Company: VS-MJR INFOTECH PVT LTD – Authorized Tally Partner / Reseller Location: Indore, Madhya Pradesh (Office-based / Field visits in & around Indore) Employment Type: Full-time In-Hand Salary: ₹12,000 – ₹18,000 per month] + Attractive Incentives + Performance Bonus (on sales targets)

About the Role We are looking for a dynamic and target-oriented professional to join our team as a Tally Sales & Support Executive. You will play a key role in selling TallyPrime / Tally ERP software solutions to small & medium businesses (SMEs), traders, manufacturers, and professionals, while also providing excellent post-sales support, implementation, and training to ensure high customer satisfaction.

This is an excellent opportunity for someone with Tally knowledge who enjoys both sales and helping clients with accounting software. Join us in a growing work environment with strong career progression (e.g., Senior Executive → Team Lead → Branch Manager).

Key Responsibilities

• Generate leads for Tally software sales through cold calling, telecalling, references, visiting local businesses (shops, offices, factories), networking, and digital channels

• Conduct product demonstrations (online/offline) of TallyPrime / Tally ERP features, highlighting benefits like GST compliance, inventory management, payroll, accounting reports, etc.

• Understand client business needs, recommend the right Tally edition (Silver, Gold, Silver with Add-ons, etc.), and prepare accurate quotations

• Close sales deals, handle negotiations, process orders, and coordinate with Tally for licensing / activation

• Provide end-to-end implementation support: Install Tally software at client sites, migrate data from old systems (Excel, other software), configure company data, and set up features as per client requirements

• Offer ongoing technical and functional support: Resolve customer queries/issues related to Tally usage, troubleshooting errors, GST filing, report generation, backup/restore, updates, and customization

• Train clients (business owners, accountants) on Tally operations through one-on-one sessions or group training

• Maintain strong client relationships, follow up for renewals, AMC (Annual Maintenance Contracts), upgrades, and upsell opportunities

• Achieve monthly/quarterly sales targets and maintain high customer satisfaction (CSAT) scores

• Update CRM / lead records, prepare daily/weekly sales & support reports

• इस फुल टाइम ग्राहक सहायता / टेलीकॉलर Job में 6 - 24 महीने का अनुभव वाले उम्मीदवारों की जरुरत है।