Make outbound calls to prospective customers to promote products/services.
Handle inbound calls and respond to customer inquiries effectively.
Maintain accurate records of conversations and update CRM systems.
Follow up on leads generated through marketing campaigns.
Provide detailed information about products/services and address customer concerns.
Achieve daily/weekly/monthly call and conversion targets.
Build and maintain positive relationships with customers.
Escalate complex issues to the appropriate department when necessary.