Technical Support Executive

Technical Support Executive (Voice)

Telus Digital – PF Tech | Noida Sector 135

Process: International Technical Support (Voice)

Work Mode: Work From Office (Onsite)

Shift: 24/7 Rotational | 5 Days Working

Joining: Immediate

Job Overview

We are hiring experienced Technical Support Executives for an international voice process. The role focuses on providing real-time troubleshooting and customer assistance related to internet connectivity and networking devices.

Candidates should have strong diagnostic skills and the ability to deliver high-quality customer support in a fast-paced environment.

Key Responsibilities

Provide technical troubleshooting support for ISP-related issues

Diagnose and resolve problems related to WiFi, routers, and modems

Handle international customer queries via voice support

Deliver clear step-by-step technical guidance to customers

Maintain service quality standards and customer satisfaction

Salary & Benefits

Experienced (1+ year international tech support): Up to ₹4.99 LPA

B.Tech / BCA Freshers: ₹23,000 in-hand

Perks: Medicare + performance incentives

Transportation: Both-side cab facility

Eligibility Criteria

Minimum 1 year of international technical support experience OR

B.Tech / BCA freshers are also eligible

(ISP / WiFi / Router / Modem troubleshooting)

Strong verbal communication and problem-solving skills

Willing to work in rotational shifts

Interview Process

Assessment → HR Round → Operations Round

Interested candidates can apply now.

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