The Counter Sales Executive is responsible for assisting customers at the sales counter, providing product information, processing sales transactions, and ensuring customer satisfaction. This role requires strong product knowledge, excellent communication skills, and the ability to build and maintain positive relationships with customers.
Greet and assist customers at the sales counter in a professional and friendly manner.
Understand customer needs and recommend suitable products or services.
Generate sales invoices, handle cash or digital transactions, and maintain accurate sales records.
Maintain up-to-date knowledge of products, pricing, promotions, and inventory availability.
Coordinate with the warehouse or inventory team to ensure timely product availability and delivery.
Handle customer inquiries, complaints, and returns efficiently and courteously.
Maintain a clean and organized counter area and display products effectively.