Sales Executive

Job Title:

Sales Executive

Location: New Chandigarh

Type: Full-time / Shift-based

Reports to: Sales Head / Owner

Role Overview

The Sales Executive is responsible for calling leads, booking trials, and converting prospects into paid members. The role requires clarity in communication, consistency in follow-ups, and the ability to explain a non-traditional, premium fitness concept to customers who may be unfamiliar with it.

Key Responsibilities

Lead Handling

• Call new leads within 5–10 minutes of lead generation

• Make up to 3 call attempts per lead (same day + next day)

• Explain location clearly (New Chandigarh) before pitching

• Update every call outcome accurately in CRM

Sales & Conversion

• Clearly explain why this is not a traditional gym

• Book trial sessions and ensure attendance

• Follow up after trials and close memberships

• Handle objections related to location, price, timing, and comparison with city gyms

Customer Coordination

• Coordinate with front desk/trainers for trial scheduling

• Ensure trial visitors are welcomed and guided properly

• Follow up with “trial no-shows” and reschedule if possible

Daily Reporting

• Maintain daily call & follow-up logs

• Share end-of-day summary:
  

  • Calls made

  • Trials booked

  • Conversions

  • Key objections faced

Targets & KPIs

• Calls per day: 80–120

• Trial bookings: Daily target

• Trial-to-paid conversion %

• Monthly revenue target

• Follow-up discipline (zero missed follow-ups)

Required Skills

• Strong spoken Hindi (Punjabi a plus)

• Basic English understanding

• Confidence in explaining premium concepts

• Ability to handle rejection calmly

• Basic knowledge of WhatsApp, calling apps, and CRM/Google Sheets

Preferred Candidate

• Experience in gym, fitness, clinic, real estate, or service sales preferred

• Freshers with confidence and hunger welcome

• Must be comfortable convincing customers to travel to New Chandigarh

Compensation

• Fixed salary

• Performance-based incentives on conversions

• Growth opportunity to Senior Sales / Team Lead role

• इस फुल टाइम ग्राहक सहायता / टेलीकॉलर Job में ग्राहक सहायता / टेलीकॉलर में 1 - 6+ वर्षो का अनुभव वाले उम्मीदवारों की जरुरत है।