A Naukri Group company
लॉगिनहायर लोकल स्टाफ
A Naukri Group companyलॉगिनहायर लोकल स्टाफ
10,000 - 13,000 /महीना
Mervice Infotech Private Limited
सेक्टर वी - साल्ट लेक, कोलकाता
ग्राहक सहायता / टेलीकॉलर में 0 - 6 महीने का अनुभव
फुल टाइम
Job Description – Non-Voice (Chat Process)
Company Name: Mervice Infotech Private Limited
Position: Customer Support Executive – Chat Process
Salary: ₹10,000 – ₹13,000 In-Hand
Qualification: Minimum 12th Pass
Experience: Fresher / 0–6 Months
Working Days: 6 Days a Week
Shift Timing: 3:30 PM – 12:30 AM
Work Mode: Work From Office
Key Responsibilities:
Handle customer queries through live chat.
Provide accurate information and resolve customer issues.
Respond to customer messages professionally.
Maintain proper records of customer interactions.
Escalate complex queries to the concerned team when required.
Job Requirements:
Minimum 12th Pass.
Freshers are welcome.
Basic English communication and typing skills.
Good written communication skills.
Basic computer knowledge.
Comfortable working in rotational shifts.
Benefits & Perks:
Drop facility available within 10 KM.
₹1,500 petrol allowance for candidates having their own two-wheeler.
Performance-based incentives.
PF & ESIC benefits (as per company policy).
Growth and career development opportunities.
Job Type: Full-Time
Location: Salt Lake Sector V, Kolkata
