कस्टमर सपोर्ट फाइनेंशियल सर्विस सेल्स असोसिएट

We are looking for a Financial Service Sales Associate to join our team at Poornatha. The role offers ₹20,000 - ₹35,000 and involves managing customer calls, delivering outstanding customer service related to Education. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

Research and Sense-Making

 Dig into markets, models, and trends relevant to active work

 Turn findings into sharp briefs and structured one-pagers that are actually useful

 Help build the thinking behind decisions, not just gather information

Review Preparation

 Consolidate inputs from across different teams ahead of business and project reviews

 Optimize and prioritize reviews in cross team functional execution

 Surface what matters- not just data, but the opinions/ perspectives it helps build

 Own the action tracker; close loops without being reminded

 Maintain a dashboard tracking time spent across functions to drive optimization

Founder Enablement

 Stay ahead of what’s coming and prepare before it becomes urgent

 Ensure right things get the attention at the right time by connecting dots

 Free up the founder’s headspace by managing the operational dimension

Stakeholder Management

 Track and maintain relationships across a growing network of partners, institutions, and contacts

 Drive follow-ups independently — nothing goes cold, no commitment is forgotten

 Be the person stakeholders know will always get back to them

Leadership Communication

 Prepare discussion-specific pre-reads and agendas that make meetings effective

 Turn conversations into crisp summaries and actionable next steps

 See through/ respond emails, messages, and briefs on behalf of the founder — clear, well-judged, and ready to send

Job Requirements:

The minimum qualification for this role is Graduate and 1 - 3 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Day shift.

• इस फुल टाइम ग्राहक सहायता / टेलीकॉलर Job में ग्राहक सहायता / टेलीकॉलर में 1 - 3 वर्षो का अनुभव वाले उम्मीदवारों की जरुरत है।