Job Responsibilities
Manage and maintain relationships with key accounts and business partners.
Act as the primary point of contact for assigned sellers or brands.
Understand partner requirements and provide timely solutions.
Monitor account performance, sales trends, and business metrics.
Coordinate with internal teams such as operations, logistics, cataloguing, and customer support to resolve issues.
Track product listings, inventory, pricing, and overall account health.
Identify opportunities to improve account performance and business growth.
Prepare regular performance reports and share relevant business updates.
Conduct periodic reviews with key accounts and discuss performance and action plans.
Ensure timely resolution of partner concerns and escalations.
Maintain strong professional relationships with sellers and brand partners.
Follow company processes, policies, and service standards.