📢 HIRING – CUSTOMER SUPPORT EXECUTIVE | CHAT PROCESS
📍 Location: Noida – Sector 62 / 63 / 64
🏢 Work Mode: Work From Office
💼 Role: Customer Support Executive – Chat Process
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💼 JOB OVERVIEW
We are hiring Customer Support Executives for a Chat Support Process. The role involves assisting customers through chat, resolving their queries, providing accurate information, and ensuring a smooth customer experience.
🎯 KEY RESPONSIBILITIES
✅ Handle customer queries through chat support
✅ Provide accurate and professional responses
✅ Resolve customer issues within the defined TAT
✅ Maintain high customer satisfaction
✅ Follow process guidelines and company policies
✅ Maintain records of customer interactions
📝 ELIGIBILITY CRITERIA
🎓 Qualification: Graduate / Undergraduate
🗣️ Language: Fluent English & Hindi
👨💼 Experience: Freshers & Experienced candidates can apply
💻 Good typing speed and basic computer knowledge preferred
⚠️ Important: Candidates should have excellent English communication, clear pronunciation, and minimal/no mother-tongue influence.
⭐ PREFERRED CANDIDATE PROFILE
✔️ Excellent English & Hindi communication
✔️ Good typing speed
✔️ Strong customer-handling skills
✔️ Good problem-solving ability
✔️ Professional attitude
✔️ Comfortable working from office
📍 Job Location: Noida – Sector 62 / 63 / 64
🏢 Work From Office
📩 Interested candidates can share their updated CV to apply.