Customer Support Executive – Swiggy OMT (Order Monitoring Team)
Company: BPO Convergence Pvt. Ltd. Location: Noida Sector 1 Employment Type: Full-Time
Process: Swiggy OMT (Order Monitoring Team)
Designation: Customer Support Executive
Compensation & Benefits
• Salary: ■13,000 In-Hand per month
• Overtime Facility Available
• Growth and Internal Career Opportunities
Shift Details
• Rotational Shifts
• 24×7 Process
Training Details
• 10 Days of Training
• Training Stipend: ■150 per day
Key Responsibilities
• Make outbound calls to customers regarding order status and order monitoring activities.
• Assist customers with order-related queries and provide timely resolutions.
• Coordinate with internal teams to ensure smooth customer experience.
• Maintain accurate records of customer interactions and updates.
• Adhere to company policies, quality standards, and process guidelines.
Eligibility Criteria
• Minimum 12th Pass.
• Good communication skills in Hindi and basic English.
• Basic computer knowledge.
• Comfortable working in rotational shifts.
• Freshers and experienced candidates are welcome to apply.
Contact for Application
HR Pratiksha Joshi
Contact Number: 9971633921