A Naukri Group company
लॉगिनहायर लोकल स्टाफ
A Naukri Group companyलॉगिनहायर लोकल स्टाफ
18,000 - 22,000 /महीना
Sumway Global Management Private Limited
ए ब्लॉक सेक्टर 40 नोएडा, नोएडा
ग्राहक सहायता / टेलीकॉलर में 6 - 36 महीने का अनुभव
फुल टाइम
We are looking for a Customer Support Executive to join our team at Sumway Global Management Private Limited to handle customer calls, provide exceptional customer support and resolve queries related to BPO. The role offers an attractive in-hand salary of ₹18,000 - ₹22,000 and opportunities for growth.
Key Responsibilities:
Graduates & Under Graduates are eligible.
• Good communication skills in English – verbal and written.
• Courteous, customer-focused, with good listening and responding skills.
• Ability and willingness to learn and take up challenges.
• Strong interpersonal skills and ability to perform under pressure.
• Willingness to go the extra mile to deliver responsibilities and target.
Job Requirements:
The minimum qualification for this role is Graduate and 6 months - 3 years of experience.
• Handle inbound and outbound customer interactions for the AXIS BANK All LOB process.
• Assist customers professionally, resolve queries, and support sales-related activities.
• Maintain strong customer service standards while meeting process and performance target.
You will be responsible for addressing customer queries, solving complaints and escalating complex issues when necessary. The candidate should be comfortable with 6 days working during the Rotational shift.
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