कस्टमर सपोर्ट एग्जीक्यूटिव

Job Description – Customer Support Executive

📍 Location: Mohali

Position: Customer Support Executive
Salary: ₹16,000 – ₹27,000 CTC per month
Shift: Rotational Shifts
Cab Facility: Available

Job Responsibilities

• Handle customer queries through calls and provide appropriate resolutions.

• Assist customers with their concerns, complaints, and service-related issues.

• Maintain a professional and customer-friendly approach.

• Ensure timely and accurate resolution of customer queries.

• Maintain records of customer interactions and follow company processes.

• Coordinate with internal teams whenever required.

Candidate Requirements

• Good communication skills in English/Hindi.

• Basic computer knowledge.

• Customer-focused attitude and problem-solving skills.

• Freshers and experienced candidates can apply.

• Willingness to work in rotational shifts.

Benefits

• Salary: ₹16K – ₹27K

• Cab facility available

• Growth opportunities

• Supportive work environment

• Rotational shift allowance/benefits as applicable

Job Description – Chat & Email Support Executive

📍 Location: Panchkula

Position: Chat & Email Support Executive
Salary: ₹15,000 per month
Shift: Rotational Shift

Job Responsibilities

• Handle customer queries through chat and email support.

• Respond to customers professionally and within defined timelines.

• Resolve customer queries and provide accurate information.

• Maintain proper records of customer interactions.

• Escalate complex issues to the concerned department.

• Follow company policies and quality standards.

Candidate Requirements

• Good written communication skills.

• Basic computer and typing skills.

• Good understanding of English.

• Customer-service-oriented attitude.

• Freshers and experienced candidates can apply.

• Comfortable working in a day-shift environment.

Benefits

• Salary: ₹15,000 per month

• Rotational shift

• Growth and learning opportunities

• Professional work environment

• Opportunity to build a career in customer support
  Interested candidates can share their resume at 95181 59848(HR MOHIT)

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