Job Description – Customer Service Executive
Position: Customer Service Executive
Location: Gurugram
Department: Customer Service
Work Schedule: 6 Days Working
Education: Graduation
Languages Required: Malayalam / Gujrati / Telugu / Kannada
Salary
10%–30% hike on current salary, based on experience, communication skills, and interview performance.
Key Responsibilities
- Handle customer queries through calls, emails, or chat.
- Provide accurate information and resolve customer concerns.
- Maintain a professional and customer-friendly approach.
- Follow company policies and process guidelines.
- Maintain proper records of customer interactions.
Requirements
- Graduate in any discipline.
- Excellent communication skills in any one of the required regional languages.
- Customer service/BPO experience will be an added advantage.
- Candidates should be comfortable working 6 days a week.