कस्टमर सपोर्ट एग्जीक्यूटिव

Job Summary

The Customer Support Associate (CSA) will be responsible for supporting customer onboarding, documentation, and field-level coordination activities. The role involves direct interaction with existing and prospective clients, assisting with documentation, and ensuring timely completion of processes as per organizational requirements.

Key Responsibilities:

• Assist existing and prospective customers in filling out application forms.

• Collect duly signed application forms and required documents, including KYC documents and cheques.

• Follow up with customers for pending signatures and additional documentation.

• Collect audit-related documents from both existing and prospective clients.

• Coordinate with branch/local office for operational and administrative asks.

• Undertake field visits as required for document collection and customer support.

• Handle any other assignments or responsibilities assigned by the Branch Office (BO)/ Local Office from time to time.

Preferred Skills:

• Good communication and interpersonal skills.

• Ability to manage documentation and follow-ups efficiently.

• Willingness to travel locally for field assignments.

• इस फुल टाइम ग्राहक सहायता / टेलीकॉलर Job में ग्राहक सहायता / टेलीकॉलर में 1 - 2 वर्षो का अनुभव वाले उम्मीदवारों की जरुरत है।