📢 Urgent Hiring – Customer Support Telecaller
🏢 Company: Battery Smart
📍 Location: Sector 62, Gurgaon
🕒 Shift: Rotational Shifts
💰 Salary: ₹18,000 – ₹20,000 per month
About Battery Smart
Battery Smart is India’s largest battery-swapping network for electric two- and three-wheelers. Founded in 2019, the company is revolutionizing EV mobility by enabling drivers to swap discharged batteries with fully charged ones in just 2 minutes — reducing downtime and eliminating high charging costs.
💼 Position: Customer Support Telecaller
Key Responsibilities
Handle inbound & outbound calls for Bangalore clients.
Resolve customer queries and provide accurate solutions.
Manage customer escalations professionally and efficiently.
Coordinate with internal teams for issue resolution.
Maintain proper call records and customer updates.
Deliver excellent customer support and communication.
Requirements
✔ Must know Kannada language along with Hindi/English
✔ Minimum 6 months of calling/customer support experience
✔ 12th Pass candidates can also apply
✔ Good communication and soft skills
✔ Ability to handle escalations and difficult conversations
✔ Comfortable working in rotational shifts
Preferred Skills
✅ Customer handling
✅ Problem-solving ability
✅ Escalation management
✅ Active listening & communication
✅ Basic computer knowledge
Why Join Battery Smart?
🚀 Fast-growing EV industry
📈 Career growth opportunities
🤝 Supportive work environment
⚡ Work with India’s leading EV battery-swapping network
📩 Immediate Joiners Preferred