Job Title: Customer Care Executive
Job Summary:
We are looking for a Customer Care Executive to handle customer queries, provide information about products/services, and ensure customer satisfaction through professional communication.
Responsibilities:
Handle inbound and outbound calls/messages.
Resolve customer queries and complaints effectively.
Provide accurate information about products and services.
Maintain records of customer interactions.
Escalate complex issues to the concerned department when required.
Requirements:
Good communication skills (verbal & written).
Basic computer knowledge.
Ability to handle customer concerns with patience and professionalism.
Qualification: 12th pass / Graduate (preferred).
Freshers and experienced candidates both can apply.