कस्टमर केयर सर्विस

ob description
Policybazaar Hiring: Sales Consultants & Customer Service Associates

Position Overview
Policybazaar is seeking confident, dynamic, and high-energy professionals to join our growing team in Gurgaon. This role serves as a primary point of contact for our clients, responsible for promoting financial products, delivering exceptional customer service, and driving business growth.

Key Metrics

• Employment Type: Full-time, Permanent
  

• Compensation: INR 2.67 Lakhs to 4.00 Lakhs Per Annum + Unlimited Performance Incentives
  

• Eligibility: Intermediate (12th Pass) or Graduates; Freshers are welcome
  

• Work Location: Gurgaon (Sector 44)
  

Walk-In Interview Details

• Interview Timings: 11:00 AM to 03:00 PM
  

• Venue: Plot 116, Policybazaar, Sector 44, Gurgaon.
  

• Landmark: Nearest Metro Station is Millennium City Centre Gurugram (formerly HUDA City Centre).
  

Customer Service Associate in regional language

languages required - Telgu , Kannada , Malayalam

• Inquiry Handling: Respond professionally to incoming customer inquiries via phone channels.
  

• Issue Resolution: Provide end-to-end support to resolve customer grievances and queries efficiently.
  

• Experience Management: Maintain high standards of customer satisfaction and positive brand perception.
  

Candidate Profile & Qualifications

• Minimum Education: Intermediate (10+2 passed) or equivalent qualification. Graduate degrees are preferred.
  

• Experience Level: 0 to 2 years of experience. Prior experience in sales or customer support is advantageous but not mandatory.
  

• Communication Skills: Excellent interpersonal, verbal, and active listening capabilities.
  

• Functional Competencies: Strong persuasion, negotiation, and customer-handling skills.
  

• Technical Skills: Basic computer proficiency and familiarity with standard office applications.
  

• Core Attributes: Quick learner, result-oriented, self-motivated, and a collaborative team player.

Remuneration & Career Growth

• Performance-driven environment with an unlimited monthly incentive structure.

• Professional exposure to financial markets and diverse client demographics.

• Structured skill development initiatives and fast-track internal career progression.

Application Process
Interested candidates are invited to schedule an immediate interview slot for a quick response
Submit CV via WhatsApp: Forward your updated resume to
7428671155.
Contact Person: Sharyl Williams(Human Resources)
Role: customer support in regional language ( Telgu , Kannada , Malayalam
Industry Type: Insurance
Employment Type: Full Time, Permanent
Education: Graduation Required

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