A Naukri Group company
LoginHire Local Staff
A Naukri Group companyLoginHire Local Staff
10,000 - 15,000 /महीना
Vision Plus Security Control Limited
सेक्टर 65, नोएडा
ग्राहक सहायता / टेलीकॉलर में फ्रेशर
Full Time
We are looking for a Customer Care Executive to join our team at Vision Plus Security Control Limited. The role offers ₹10,000 - ₹15,000 and involves managing customer calls, delivering outstanding customer service related to BPO. Join us for a great work environment with various opportunities for career growth.
Key Responsibilities:
Manage incoming calls in a professional manner.
Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
Offer timely and relevant solutions to resolve customer issues.
Meet key performance metrics including call handling time, customer satisfaction and resolution rates.
Job Requirements:
The minimum qualification for this role is below 12th and candidate must be a fresher or experienced. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Day shift.
