कस्टमर केयर एग्जीक्यूटिव

Job Title: Customer Care Executive – Voice & Sales Process Company: Cogent E-Services Limited Location: Prestige Shantiniketan, KR Puram, Bengaluru Cogent E-Services Limited is hiring Customer Care Executives for Voice and Sales Process. The role involves handling inbound customer calls and promoting banking products such as credit/debit card upgrades, EMI conversions, loan top-ups, and insurance products. Eligibility Cri•eria: - Age: 18 to 3• years - English and Hindi /Tamil/ Telugu/ kannada/ malyalam/ communication skills are •andatory - 12th pass candidates eligible Job Respo•sibilities: - Handle inbound customer calls •rofessionally - Promote and upsell banking produc•s and services - Resolve customer queries and provide accu•ate information - Maintain customer satisfaction and achi•ve sales targets - Update customer interaction details in the system Salary & Benefits: ₹23,000 CTC (₹22,500 In-Hand Salary) + Attractive incentives, ESIC and Mediclaim•benefits Shift Details: - 9-hou• shift with 6 days wor•ing - Rotational weekly off - Work Mode: Work from Office

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