कस्टमर केयर एग्जीक्यूटिव

Hiring: Customer Care Executive (Voice & Sales Process)

📍 Location: Whitefield

🏢 Company: Cogent E-Services
💼 Role: Customer Care Executive (Voice & Sales Process)

Job Description

We are looking for enthusiastic and customer-focused individuals to join our team as Customer Care Executives for Voice and Sales processes. In this role, you will assist customers by resolving queries, providing product/service information, and promoting company offerings while delivering an excellent customer experience.

Key Responsibilities

• Handle inbound and outbound customer calls professionally.

• Understand customer requirements and provide suitable solutions.

• Resolve customer queries and ensure customer satisfaction.

• Promote products and services to potential customers.

• Achieve individual sales and performance targets.

• Maintain accurate records of customer interactions.

Eligibility Criteria

• Qualification: 12th Pass or Above

• Experience: Freshers & Experienced (0–3 Years)

• Age: 18–30 Years

• Languages: Excellent communication in English & Hindi (Mandatory)

• Basic computer knowledge is required.

• MS Excel knowledge is an added advantage.

Salary & Benefits

• 💰 Salary: ₹18,000 per month

• 🎯 Attractive Performance-Based Incentives & Bonuses

• 📚 Paid Training & Career Growth Opportunities

• 📈 Professional Development Programs

Required Skills

• Good Communication Skills

• Customer Service Orientation

• Sales & Convincing Skills

• Basic Computer Knowledge

• MS Excel (Preferred)

• Problem-Solving Ability

• Teamwork & Positive Attitude

• इस फुल टाइम ग्राहक सहायता / टेलीकॉलर Job में ग्राहक सहायता / टेलीकॉलर में 0 - 6 महीने का अनुभव वाले उम्मीदवारों की जरुरत है।