A Naukri Group company
लॉगिनहायर लोकल स्टाफ
A Naukri Group companyलॉगिनहायर लोकल स्टाफ
15,000 - 19,000 /महीना
Victa Earlyjobs Technologies Private Limited
अमीरपेट, हैदराबाद
ग्राहक सहायता / टेलीकॉलर में 0 - 6 महीने का अनुभव
फुल टाइम
Customer Care Executive – Job Responsibilities
Handle customer queries and provide accurate information.
Resolve customer complaints and concerns professionally within the required timelines.
Understand customer requirements and provide appropriate solutions.
Maintain a positive and professional interaction with customers.
Follow up with customers when required and ensure proper resolution of their concerns.
Maintain accurate records of customer interactions and update the CRM/system.
Escalate complex issues to the appropriate department or senior team member.
Meet assigned productivity, quality, and customer satisfaction targets.
Follow company policies, processes, and standard operating procedures.
Ensure excellent customer experience and build positive customer relationships.
