
Job Title: International Chat Process Executive (Night Shift)
Location: Noida, Sector 62
Shift: Night Shift
Working Days: 5 days working with rotational week off
Job Description:
We are hiring dynamic and enthusiastic candidates for the International Chat Process. The role involves handling customer queries through chat and providing prompt and accurate solutions while maintaining a high level of customer satisfaction.
Key Responsibilities:
Handle customer queries via chat in a professional manner
Provide accurate information and resolve customer concerns
Maintain proper communication and ensure customer satisfaction
Follow company guidelines and quality standards
Maintain records of customer interactions
Eligibility Criteria:
Good written communication skills in English
Undergraduate/Graduate candidates can apply
Freshers and experienced candidates are welcome
Basic computer knowledge is required
Desired Skills:
Strong communication and interpersonal skills
Ability to work in a fast-paced environment
Problem-solving attitude
Willingness to work night shifts
What We Offer:
Competitive salary package
Growth and career development opportunities
Friendly work environment
Exposure to international clients
Sneha.Shaw1@techmahindra.com (8240428235)