कस्टमर केयर एग्जीक्यूटिव

Job Title: Customer Care Executive (CCE)

Experience: Fresher – 3 Year

Job Type: Full-time

Department: Customer Support / Customer Service

Location: F-40, 3rd Floor,Sector 6, Noida,UP 201301 .

Job Summary

We are looking for enthusiastic and customer-focused Customer Care Executives to join our team. The candidate will be responsible for handling customer queries, providing product/service information, resolving customer issues, and ensuring a positive customer experience through phone. Freshers with excellent communication skills are encouraged to apply.

Key Responsibilities

• Handle inbound customer calls professionally.

• Resolve customer complaints in a timely and effective manner.

• Provide accurate information about products and services.

• Update customer details and interactions in the CRM system.

• Escalate unresolved issues to the concerned department.

• Maintain high customer satisfaction and service quality.

• Meet daily productivity and quality targets.

• Follow company policies and customer service guidelines.

Eligibility

• 12th Pass / Graduate / Undergraduate (as per company requirement).

• Freshers and candidates with up to 1 year of customer service, BPO, or call center experience can apply.

• Excellent verbal communication skills in English.

• Basic computer knowledge and typing skills.

• Willingness to work in rotational shifts .

Required Skills

• Strong communication skills

• Customer handling skills

• Active listening

• Problem-solving ability

• Basic MS Office knowledge

• Teamwork and positive attitude

• Time management

Salary & Benefits

• Salary: As per company standards

• Performance incentives

• Training and career growth opportunities

• PF, ESI, and other benefits as per company policy

Interested candidates can contact:

📞 9289223623 (Deepshikha)

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