Customer Care Executive

Position: Client Relationship Executive

Location: Noida Sector 62

Experience: 1–3 Years

Employment Type: Full-Time

Job Summary

We are looking for a dynamic and professional Client Relationship Executive to manage and maintain strong

relationships with clients. The ideal candidate should possess excellent communication skills, strong coordination

abilities, and proficiency in MS Excel. Fluency in English is mandatory for this role.

Key Responsibilities

• Build and maintain healthy relationships with existing and potential clients.

• Handle client queries, concerns, and follow-ups professionally.

• Coordinate with internal teams to ensure timely delivery of services.

• Prepare reports, maintain client records, and manage data using MS Excel.

• Conduct regular client interactions through calls, emails, and meetings.

• Ensure high levels of client satisfaction and retention.

• Assist in generating business opportunities through relationship management.

• Maintain proper documentation and reporting of client communications.

Required Skills

• Fluency in English is mandatory.

• Excellent verbal and written communication skills.

• Strong knowledge of MS Excel is mandatory.

• Good interpersonal and relationship-building skills.

• Ability to multitask and work in a fast-paced environment.

• Professional attitude with problem-solving abilities.

Qualification

• Graduate in any discipline.

• Prior experience in client servicing/customer relationship management will be preferred.

Preferred Qualities

• Presentable and confident personality.

• Strong organizational and coordination skills.

• Ability to work independently as well as in a team.

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