Job Title: BPO / Customer Support Executive
1. Handle inbound & outbound customer calls / chats / emails.
2. Resolve customer queries, issues and complaints on time.
3. Provide accurate information about products and services.
4. Maintain customer records and update CRM properly.
5. Follow up with customers for complete satisfaction.
6. Achieve targets like CSAT, Quality, and AHT.
7. Coordinate with internal teams for quick resolution.
8. Qualification: 12th Pass / Graduate, Fresher can apply.
9. Skills: Good English + Hindi, Basic Computer & Typing.
10. Shift: Rotational / US Night Shifts, 5-6 Days Working.