A Naukri Group company
लॉगिनहायर लोकल स्टाफ
A Naukri Group companyलॉगिनहायर लोकल स्टाफ
20,000 - 25,000 /महीना
कोजेंट ई सर्विसेज
भाग 2 योजना संख्या 78, इंदौर
ग्राहक सहायता / टेलीकॉलर में 0 - 1 वर्षो का अनुभव
फुल टाइम
Job Role: Customer Support Associate- Handle customer queries and provide support for digital banking services
Responsibilities:
• Handle inbound customer inquiries professionally and efficiently across various communication channels.
• Resolve customer issues, provide accurate information, and offer solutions in a timely manner, primarily using English/Hindi or other regional languages
• Document all customer interactions and transactions accurately in the CRM system.
• Maintain a high level of customer satisfaction by adhering to service standards and procedures.
• Collaborate with team members and other departments to escalate and resolve complex issues.
• Stay updated on product knowledge, policies, and procedural changes.
Eligibility Criteria:
- Completed graduation in any discipline
- Strong communication and interpersonal skills
- Basic knowledge of digital banking platforms
Shift Timings:
Rotational for Male
7am-7pm for Females
Salary:
25,000/- CTC (Fixed)
Interested Candidates can drop their CV on 8889586993 or Email at anmol.rathore@cogenteservices.com
