A Naukri Group company
लॉगिनहायर लोकल स्टाफ
A Naukri Group companyलॉगिनहायर लोकल स्टाफ
18,000 - 18,000 /महीना
Cash247
सेक्टर 63, नोएडा
ग्राहक सहायता / टेलीकॉलर में 0 - 6 वर्षो का अनुभव
फुल टाइम
omer satisfaction, and issue resolution rates
Job Requirements:
The minimum qualification for this role is Graduate and 0 - 6 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Day shift.
We are looking for a Customer Care Executive to join our team . This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to Loan. The role offers ₹15000 - ₹25000 and a dynamic environment with opportunities for growth.
Key Responsibilities:
Handle customer calls in a professional and efficient manner
Address customer queries, concerns, and complaints with a problem-solving approach
Maintain accurate records of customer interactions and follow-ups
Provide timely and relevant information to customers to resolve their issues
Work collaboratively with other teams to escalate and resolve complex issues
Meet performance targets, including call handling time
