A Naukri Group company
LoginHire Local Staff
A Naukri Group companyLoginHire Local Staff
10,000 - 25,000 /महीना
Finaleap Finserv Private Limited
कल्याणी नगर, पुणे
ग्राहक सहायता / टेलीकॉलर में 6 - 24 महीने का अनुभव
Full Time
Job Description
We are looking for a proactive and result-oriented Telecaller – Collections to join our team. The candidate will be responsible for contacting customers regarding overdue payments, following up on pending dues, and ensuring timely loan repayments.
Key Responsibilities
Make outbound calls to customers for loan repayment follow-ups.
Remind customers about upcoming EMI due dates and overdue payments.
Follow up with customers to ensure timely collection of outstanding dues.
Understand customer payment concerns and provide appropriate solutions.
Maintain accurate records of customer interactions, commitments, and payment status.
Achieve daily, weekly, and monthly collection targets.
Coordinate with the collection team for resolving payment-related issues.
Maintain professional communication and follow ethical collection practices.
Skills & Requirements:
Good verbal communication and convincing skills.
Basic knowledge of MS Excel and computer operations.
Ability to handle customer queries and objections.
Target-oriented with strong follow-up skills.
Prior experience in telecalling, loan collections, or customer service will be an added advantage.
