Job Description – Collections Executive (Personal Loans)
Position: Collections Executive
Department: Collections – Personal Loans
Employment Type: Full-Time
Job Overview:
We are looking for experienced Collections Executives to join our Personal Loan collections team. Candidates must have prior experience working with FF (Field Force) and Bucket 1 collections teams specifically in the Personal Loans segment.
Key Responsibilities:
Manage collection activities for assigned Personal Loan accounts.
Follow up with customers regarding overdue payments and ensure timely collections.
Handle assigned accounts as per the defined collection process and targets.
Maintain accurate records of customer interactions and payment follow-ups.
Achieve individual and team collection targets.
Coordinate with the internal team to resolve customer-related collection issues.
Candidate Requirements:
Qualification: Graduation / HSC
DRA Certification: Mandatory
Experience: Prior experience in FF & Bucket 1 collections – Personal Loans is mandatory.
Candidates should have good communication and negotiation skills.
Ability to work under collection targets and deadlines.
Compensation CTC: Up to ₹30,000–₹32,000 per month (In-Hand)
Mandatory Documents Candidates must be able to provide:
Offer Letter
Latest Salary Slips
Bank Statement
DRA Certification
Important: Only candidates with relevant Personal Loan collections experience, specifically FF & Bucket 1 team experience, should be considered.