A Naukri Group company
लॉगिनहायर लोकल स्टाफ
A Naukri Group companyलॉगिनहायर लोकल स्टाफ
12,000 - 23,500 /महीना*
Kay Financial Services
अमीरपेट, हैदराबाद
₹2,500 इनसेंटिव्स शामिल
ग्राहक सहायता / टेलीकॉलर में 0 - 6+ वर्षो का अनुभव
फुल टाइम
Responsibilities:
· Tele-calling: Make outbound calls to customers with overdue loan payments to initiate collection efforts.
· Interact with customers in a courteous and professional manner, understanding their financial situations and negotiating repayment terms.
· Payment Follow-Up: Follow up with customers to ensure timely repayments and maintain accurate records of interactions and payment commitments.
· Collections Targets: Achieve individual collection targets set by the team lead or collection manager.
· Reporting: Provide regular updates on collection activities and performance to the team lead or collection manager.
· Team Collaboration: Collaborate with the tele-calling team, collection managers, and other cross-functional teams to share insights and improve collection strategies.
Requirements:
· Previous experience in tele-calling, collections, or customer service roles is preferred.
· Target-driven and result-oriented mindset, with the ability to achieve collection targets.
· Basic computer skills and familiarity with data.
High school diploma or equivalent education is required.
