कस्टमर सपोर्ट एडमिशन काउंसलर

An Academic Counsellor guides students through their educational journeys by helping them select courses, plan careers, and overcome academic challenges. Depending on the institution (schools, universities, or ed-tech platforms), the role often blends advising with business development, student enrollment, and admissions support.

Key Responsibilities

• Academic Planning: Assist students in selecting appropriate subjects, majors, and course schedules to meet graduation requirements.

• Student Support & Intervention: Monitor student progress, identify learning or behavioral roadblocks, and develop actionable improvement plans.

• Career & University Guidance: Help students set professional goals, explore higher education options, and navigate the university application process.

• Admissions & Enrollment: (Primarily for coaching centers and ed-tech companies) Lead structured counseling or demo sessions, generate leads, and convert inquiries into enrollments.

• Collaboration: Work closely with faculty, parents, and administrators to address individual student needs and organize skill-building workshops.

• Record Keeping: Maintain confidential, accurate files on student progress, assessment results, and counseling interactions.

Core Requirements

• Education: A Bachelor's degree in Psychology, Education, or a related field; a Master's degree or counseling certifications are typically preferred.

• Experience: Previous experience in academic counseling, education administration, or B2C educational sales.

• Skills: Excellent active listening, empathy, problem-solving, and communication skills.

• इस फुल टाइम ग्राहक सहायता / टेलीकॉलर Job में ग्राहक सहायता / टेलीकॉलर में 6 - 12 महीने का अनुभव वाले उम्मीदवारों की जरुरत है।