Roles and Responsibilities:
candidate should be able to manage a large number of inbound calls.
should know basic calculations.
Establish and continually improve customer satisfaction and loyalty with the operations, products, services by understanding customer expectations and needs and addressing them responsibly and effectively.
Contacting customers to give them accurate feedback on the progress of their inquiries.
Maintaining confidentiality of information.
Performing other duties as the need arises.
Eligibility and Skills:
Minimum 6 months’ Customer Service Experience Mandatory
Excellent verbal and communication skills
Fluent English and Hindi-speaking skills