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Café & Store Executive – The New Shop

Company: The New Shop

Position: Cook

Department: Store Operations – F&B & Retail

Employment Type: Full-Time

Industry: Convenience Retail / QSR / Food & Beverage

Experience: 1–3 Years preferred

Education: 10th / 12th Pass or above

Salary: ₹12,000 – ₹20,000 per month, depending on experience and skills

Work Location: Surat, Gujarat

Shift: 12-hour rotational/assigned shift as per store requirement

Job Type: On-site

About The New Shop

New Shop is a 24×7 convenience store chain offering everyday essentials, FMCG products, snacks, beverages and quick food options to customers. We are looking for a Café & Store Executive who can manage the cafeteria/F&B counter while also supporting day-to-day retail store operations.

Job Responsibilities

Café / F&B Operations

- Prepare and serve fast food, snacks, beverages and other café products as per company standards.

- Handle customer orders and ensure quick and accurate service.

- Maintain food quality, taste, presentation and portion control.

- Operate kitchen/café equipment safely and efficiently.

- Maintain cleanliness and hygiene of the café, kitchen and food preparation area.

- Follow food safety, hygiene and company SOPs.

- Monitor food ingredients, packaging material and café stock.

- Minimize food wastage and report damaged/expired products.

- Ensure proper storage and handling of food items.

Customer Service

- Provide friendly and fast service to customers.

- Handle basic customer queries and complaints professionally.

- Maintain a clean, organized and customer-friendly environment.

- Ensure customers receive their café orders accurately and on time.

Candidate Requirements

- Minimum 10th or 12th pass.

- 1–3 years of experience in café, QSR, fast food, bakery, restaurant, food counter, supermarket or retail operations preferred.

- Candidates with experience in brands such as cafés, QSRs, supermarkets, convenience stores or food outlets will be preferred.

- Basic knowledge of food preparation and hygiene is required.

- Good communication and customer-handling skills.

- Should be comfortable working in a fast-paced retail/F&B environment.

- Should be willing to work 12-hour shifts as per store requirement.

- Must be punctual, responsible and customer-oriented.

- Ability to work independently and as part of a team.

Preferred Skills

- Fast Food Preparation

- Café Operations

- Customer Service

- Cash Handling

- Food Hygiene & Safety

- Inventory Management

- Stock Replenishment

- FMCG/Retail Operations

- Basic Computer Knowledge

- Teamwork & Communication

Who Can Apply?

Candidates currently working or having previous experience as:

- Café Executive

- Café Staff

- Café Supervisor

- Food & Beverage Executive

- QSR Executive

- Fast Food Counter Executive

- Restaurant Executive

- Bakery Executive

Candidates with combined F&B + retail experience will be given preference.

What We Offer

- Competitive salary based on experience and capability.

- Opportunity to work with a growing 24×7 convenience retail brand.

- Hands-on exposure to both F&B and modern retail operations.

- Growth opportunities within Store Operations.

- Performance-based career progression.

Key Requirement

We are looking for a hands-on person who can independently manage the café counter, prepare fast food/beverages, serve customers and simultaneously support retail store operations.

Interested candidates can apply with their updated CV and contact details.

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