बैक ऑफिस सुपरवाइजर

JOB DESCRIPTION – SUPERVISOR

Company: SNPJ Globals Pvt. Ltd.
Location: Apex Our Bazaar, Sector 37C, Gurugram
Contact: 7827760800

Position

Supervisor – Operations & Transport Coordination

Job Summary

SNPJ Globals Pvt. Ltd. is looking for a responsible and organized Supervisor to support day-to-day operations, vehicle coordination, driver management, documentation, and office activities.

The candidate should have good computer knowledge, communication skills, coordination ability, and a willingness to learn. Freshers are also eligible.

Key Responsibilities

1. Operations & Vehicle Coordination

• Coordinate daily vehicle and driver operations.

• Allocate vehicles and drivers according to operational requirements.

• Monitor duty timings, reporting, trip completion, and vehicle availability.

• Coordinate with drivers during ongoing duties.

• Handle operational issues and escalate important matters to management.

• Ensure vehicles are available and properly maintained for scheduled duties.

2. Driver Management

• Coordinate with drivers regarding duty schedules and reporting times.

• Maintain driver attendance and duty records.

• Follow up on driver availability, leave, replacement, and late reporting.

• Communicate company instructions and operational requirements to drivers.

• Monitor discipline, uniform, cleanliness, and basic compliance requirements.

3. Computer & Data Entry Work

• Maintain daily operational records using MS Excel / Google Sheets.

• Update vehicle, driver, trip, attendance, and duty information.

• Prepare basic daily reports and MIS.

• Handle emails, WhatsApp communication, and online portals as required.

• Maintain proper digital and physical documentation.

4. Client & Team Coordination

• Coordinate professionally with clients, drivers, vendors, and internal team members.

• Respond to operational calls and messages promptly.

• Share accurate information regarding vehicle status and duty updates.

• Escalate urgent issues to the concerned manager/management.

5. Documentation & Compliance

• Maintain vehicle and driver document records.

• Track expiry dates of important documents.

• Follow up for pending documents and renewals.

• Assist the management team with operational and compliance-related documentation.

Required Skills

Essential:

• Good computer knowledge

• Good communication skills

• Basic MS Excel / Google Sheets

• Good coordination and follow-up skills

• Ability to handle multiple tasks

• Responsible and punctual attitude

• Willingness to learn

Eligibility:

• Freshers can apply

• Candidates with previous experience in transport/operations/supervision will be preferred.

• Minimum education: 12th Pass / Graduate preferred

Working Requirements

• Full-time position

• Candidate should be comfortable with operational coordination and occasional urgent calls/messages.

• Ability to work in a team and follow company procedures.

Key Performance Areas

• Timely vehicle and driver allocation

• Accurate daily records and MIS

• Driver coordination and attendance

• Timely reporting of operational issues

• Proper documentation and follow-up

• Effective communication with the operations team

Job Location

SNPJ Globals Pvt. Ltd.
Apex Our Bazaar, Sector 37C, Gurugram

📞 Contact for Application

7827760800

Freshers are welcome to apply.

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