A Naukri Group company
लॉगिनहायर लोकल स्टाफ
A Naukri Group companyलॉगिनहायर लोकल स्टाफ
8,000 - 20,000 /महीना
Bellicose Solutions
सयालीगंज, वडोदरा
बैक ऑफिस / डेटा एंट्री में 0 - 1 वर्षो का अनुभव
फुल टाइम
Sales and Service Coordinator – Job Role
A Sales and Service Coordinator is responsible for managing customer interactions, supporting the sales team, coordinating service activities, and ensuring timely delivery of products or services. This role acts as a bridge between customers, sales teams, and service/technical departments.
Key Responsibilities
Coordinate with the sales team to process orders, quotations, and follow-ups
Handle customer inquiries via phone, email, or in person
Maintain and update customer records and sales data
Schedule service visits and coordinate with service engineers/technicians
Ensure timely delivery of products and services to customers
Prepare reports on sales performance, service activities, and customer feedback
Assist in resolving customer complaints and ensure high customer satisfaction
Track order status, dispatch, and after-sales service support
Support billing, invoicing, and payment follow-ups
Communicate with internal departments for smooth workflow
Required Skills
Strong communication and interpersonal skills
Good organizational and multitasking abilities
Basic knowledge of sales processes and customer service
Proficiency in MS Office (Excel, Word, Email)
Problem-solving and coordination skills
Ability to work under pressure and meet deadlines
