Coordinate and manage daily operations of travel and tour services.
Liaise with tour guides, transportation services, and accommodation providers.
Ensure customer satisfaction by addressing and resolving client issues.
Organize and schedule travel itineraries for clients.
Monitor and manage tour budgets and expenses.
Negotiate contracts with vendors and service providers.
Maintain records and prepare reports on tour operations.
Bachelor's degree in Tourism, Hospitality, Business, or related field.
Minimum of 2-3 years of experience in travel and tour operations.
Strong organizational and multitasking abilities.
Excellent communication and customer service skills.
Ability to work under pressure and meet tight deadlines.
Proficiency in travel planning software and Microsoft Office Suite.
Travel Planning Software
Microsoft Office Suite
Customer Service
Logistics Coordination
Vendor Negotiation
Budget Management
Problem-Solving