Coordinate with the sales team to manage inquiries, quotations, and customer follow-ups.
Prepare and send proposals, quotations, contracts, and service agreements.
Handle customer inquiries related to home maintenance services, including plumbing, electrical, AC maintenance, painting, handyman services, cleaning, pest control, and water tank cleaning.
Schedule site inspections and coordinate with operations for timely service delivery.
Maintain customer records, sales reports, and CRM data.
Follow up with prospective and existing customers to generate repeat business.
Coordinate with technicians and operations teams to ensure smooth execution of services.
Assist in achieving monthly sales targets and business growth.
Prepare daily, weekly, and monthly sales performance reports.
Resolve customer complaints professionally and ensure high customer.