An Operations Executive in a Non-Banking Financial Company (NBFC) manages daily loan processing, regulatory compliance, and cross-functional workflows.
📌 Job Overview
Role: Operations Manager / Executive (NBFC Segment)
Industry: Non-Banking Financial Company (BFSI)
Core Objective: Ensure seamless lending workflows, accurate documentation, and strict adherence to RBI/regulatory guidelines.
📋 Key Responsibilities
Loan Lifecycle Management: Oversee end-to-end loan processing, from lead generation and verification to final disbursement and account activation.
Compliance & Risk Control: Enforce company policies and regulatory frameworks to minimize operational, credit, and fraud risks.
Disbursement & Reconciliation: Manage payment processing, fund allocations, and daily financial reconciliations.
Collections & Recovery Support: Coordinate field visits, customer calling, and recovery tracking with collection agencies.
Cross-Functional Coordination: Partner with sales, credit risk, finance, and customer service teams to clear operational bottlenecks.
🛠️ Required Skills & Qualifications
Education: Bachelor’s degree in Commerce (B.Com), Business Administration (BBA), or related field.
Experience: 2 to 5 years of proven operational experience in NBFCs, banking, or fintech.
Technical Competencies: Proficiency in Loan Origination Systems (LOS), Loan Management Systems (LMS), and advanced MS Office.
Soft Skills: Strong analytical thinking, multi-tasking under tight SLAs, and cross-departmental communication.