बैक ऑफिस ऑपरेशन एग्जीक्यूटिव

The Operations Executive will oversee daily activities across the property, ensuring seamless coordination between the front desk, housekeeping, and the restaurant. Responsibilities include managing guest experiences from check-in to check-out, optimizing room bookings, maintaining F&B quality standards, and driving overall property profitability.

Key Responsibilities

• Room Management: Oversee room inventory, check-ins/outs, and maintain the highest standards of housekeeping and maintenance.

• F&B Operations: Supervise the small restaurant to ensure quality food standards, excellent service, and strict hygiene compliance.

• Guest Relations: Serve as the primary point of escalation, resolving complaints and proactively enhancing customer satisfaction.

• Staff Leadership: Train, schedule, and manage front desk agents, housekeeping, and food service staff.

• Reporting & Administration: Monitor daily sales, manage petty cash, review inventory, and track vendor deliveries.

Qualifications

• Diploma or Degree in Hospitality Management.

• 2–4 years of hands-on operations experience in a boutique hotel, resort, or guesthouse.

• इस फुल टाइम बैक ऑफिस / डेटा एंट्री Job में बैक ऑफिस / डेटा एंट्री में 3 - 6+ वर्षो का अनुभव वाले उम्मीदवारों की जरुरत है।