Operation Executive

Job Title: Operations & Customer Relationship Executive

Company: Jayshree Gruh Udyog

Location: Work From Home (Mumbai Candidates Preferred)

Salary: ₹10,000 - ₹13,000 per month (Based on Experience)

Job Description

We are looking for a dedicated Operations & Customer Relationship Executive to manage day-to-day operations of our growing healthy snacks business. The candidate will work remotely and coordinate customer orders, follow-ups, invoicing, inventory records, and customer support.

Responsibilities

- Handle customer inquiries through WhatsApp, Instagram, and phone calls.

- Follow up with new and existing customers.

- Generate invoices and maintain records digitally

- Update daily order and delivery records.

- Maintain customer database and order history.

- Track inventory and packaging stock.

- Coordinate with management regarding dispatches and deliveries.

- Collect customer feedback and encourage repeat orders.

- Prepare daily reports of inquiries, orders, and payments.

Requirements

- Good communication skills in Hindi and English (Gujrati prefered)

- Basic knowledge of Excel, Google Sheets, and WhatsApp Business.

- Ability to work independently from home.

- Experience in customer support, operations, or administration preferred.

- Laptop, Smartphone and internet connection required.

Working Hours

10:00 AM to 7:00 PM (Monday to Saturday)

Benefits

- Work From Home

- Performance-based incentives

- Growth opportunity in a fast-growing food brand

- Friendly and supportive work environment

About Us

Jayshree Gruh Udyog is a Mumbai-based healthy snacks brand offering khakhras, banana chips, and traditional snacks made in groundnut oil. We provide free home delivery across Mumbai and focus on quality, health, and customer satisfaction.

• इस फुल टाइम बैक ऑफिस / डेटा एंट्री Job में बैक ऑफिस / डेटा एंट्री में 0 - 2 वर्षो का अनुभव वाले उम्मीदवारों की जरुरत है।