A Naukri Group company
लॉगिनहायर लोकल स्टाफ
A Naukri Group companyलॉगिनहायर लोकल स्टाफ
10,000 - 20,000 /महीना
Core Corporates
उद्योग विहार फेज I, गुडगाँव
बैक ऑफिस / डेटा एंट्री में 6 - 24 महीने का अनुभव
फुल टाइम
Key Responsibilities:
Handle inbound and outbound calls and emails related to travel bookings, queries, and operations.
Coordinate with internal departments and vendors to ensure timely service delivery.
Monitor, update, and maintain travel itineraries, bookings, and customer data in internal systems.
Assist with issue resolution, cancellations, and rescheduling requests from clients.
Prepare operational reports and ensure SOPs are followed.
Participate in daily shift handovers and rotational schedules.
Deliver excellent customer service while meeting performance targets (linked to variable pay).
Requirements:
Currently pursuing or recently completed a Bachelor's degree.
Excellent communication skills (both verbal and written).
Strong problem-solving and multitasking ability.
Willingness to work in rotational shifts, including evenings, weekends, and holidays.
Proficient in MS Office, Google Sheets, and basic CRM tools.
