Key Responsibilities
• Follow up with teams on pending tasks and ensure timely execution
• Handle office administration and petty cash
• Coordinate repairs, maintenance, internet, laptops, printers, etc.
• Collect user issues/feedback and ensure timely resolution
• Coordinate with Zoho ERP developer for bug fixing, process improvements, and system enhancements
• Prepare and share weekly MIS reports through Zoho Creator
• Help resolve operational bottlenecks across departments
• Coordinate vendors and procurement of packing material/ office supplies
Requirements
• Experience in operations/admin/process coordination roles
• Strong follow-up and problem-solving skills
• Comfortable with ERP/software systems and MS Excel
• Good communication and multitasking ability
• Organized, dependable, and solution-oriented