Office Assistant

Position: Office Assistant (Male/Female)

We are hiring a dedicated and versatile Office Assistant to support daily operations at Shaanze. This role goes beyond traditional responsibilities—you'll be expected to handle all tasks assigned during work hours, from store management and inventory control to customer service and administrative support. We're looking for someone with a can-do attitude who thrives in a dynamic environment and takes ownership of their responsibilities.

Compensation: ₹8,000 - ₹10,000 per month (in-hand) with opportunities for growth based on performance.

Key Responsibilities

Customer Service & Sales Support:

• Greet and assist customers with product inquiries, purchases, and after-sales service information

• Provide accurate details on pricing, product features, warranties, and ongoing promotions

• Actively cross-sell and upsell products while informing customers about discounts and special offers

• Achieve monthly sales targets and contribute to store revenue goals

Store & Inventory Management:

• Maintain organized shelves, racks, and display areas with proper stock levels

• Conduct regular inventory checks and report discrepancies immediately

• Manage merchandise returns, exchanges, and product damage documentation

• Assist in receiving, unpacking, and organizing new stock deliveries

• Ensure proper storage and handling of inventory as per company guidelines

Operational Support:

• Process customer transactions accurately and handle cash/digital payments

• Coordinate with team members to ensure seamless customer service delivery

• Share customer feedback, complaints, and suggestions with the Store Manager

• Stay updated on new product launches, features, and company policies

• Maintain cleanliness and organization throughout the store premises

• Complete any additional tasks assigned by management during work hours

Requirements

Qualifications:

• Minimum 12th Pass (Higher Secondary)

• Freshers are encouraged to apply

Skills & Attributes:

• Excellent communication and interpersonal skills

• Goal-oriented with a commitment to achieving sales targets

• Basic understanding of inventory management procedures

• Proactive, responsible, and willing to take on diverse responsibilities

• Ability to multitask and adapt to changing priorities

• Professional appearance and positive attitude

What We Offer:

• Competitive salary with performance-based growth opportunities

• Hands-on training in retail operations and customer service

• Dynamic work environment with learning opportunities across multiple functions

This is a full-time position requiring flexibility and commitment to handle all operational needs as they arise.

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