Roles and Responsibilities:
• Perform customer KYC verification as per company and regulatory guidelines
• Verify documents such as Aadhaar, PAN, address proof, and other required details
• Make outbound/inbound calls to customers for KYC completion and clarification
• Update and maintain accurate customer records in the system
• Identify and report discrepancies or fraudulent documents
• Ensure timely completion of KYC cases
• Follow compliance and data security standards
• Good communication skills in English and Hindi
• Basic computer knowledge (MS Excel, data entry)