Manage key accounts across E-commerce and Quick Commerce platforms and maintain strong relationships with platform account managers
Handle platforms such as Amazon, Flipkart, Blinkit, Zepto, Swiggy Instamart, and other relevant online marketplaces
Drive sales growth, achieve revenue targets, and improve product visibility and availability across platforms
Monitor inventory levels, stock availability, fill rates, order fulfilment, and product listings
Coordinate with internal teams for pricing, promotions, catalogue management, product launches, and operational issues
Analyse sales reports, platform performance, business metrics, and market trends to identify growth opportunities
Prepare and maintain MIS reports, sales dashboards, and performance reviews
Resolve issues related to orders, inventory, payments, returns, claims, and platform escalations
Plan and execute promotional campaigns and business growth strategies in coordination with platform teams