बैक ऑफिस ईकॉमर्स ऑपरेशंस एग्जीक्यूटिव

Key Responsibilities

- Pick and verify products against customer orders.

- Pack products securely using company packaging standards.

- Generate shipping labels, invoices, and dispatch documentation.

- Coordinate with courier partners for daily pickups and dispatches.

- Ensure all orders are dispatched within the defined service-level timelines.

- Perform quality checks before packing to avoid incorrect or damaged shipments.

- Update order status in the e-commerce/order management system.

- Maintain accurate inventory during packing and dispatch activities.

- Handle returns, exchanges, and reverse logistics as per company policies.

- Keep the warehouse and packing area clean, organized, and safe.

- Report stock discrepancies, damaged products, or operational issues to the supervisor.

- Support stock audits and other warehouse operations when required.

Required Qualifications

- Graduate or 12th pass (preferred).

- 1–3 years of experience in e-commerce, warehouse, or dispatch operations.

- Basic knowledge of inventory management and courier processes.

- Familiarity with Excel and order management software is an advantage.

- Ability to work efficiently in a fast-paced environment.

Required Skills

- Strong attention to detail.

- Good organizational and time-management skills.

- Basic computer proficiency.

- Ability to lift and move packages as required.

- Teamwork and effective communication.

- Problem-solving attitude with a focus on accuracy.

Key Performance Indicators (KPIs)

- Order dispatch accuracy.

- On-time dispatch rate.

- Packaging quality.

- Return rate due to packing errors.

- Inventory accuracy.

- Productivity (orders packed and dispatched per day).

• इस फुल टाइम बैक ऑफिस / डेटा एंट्री Job में बैक ऑफिस / डेटा एंट्री में 6 - 12 महीने का अनुभव वाले उम्मीदवारों की जरुरत है।