ईकॉमर्स ऑपरेशन्स एग्जीक्यूटिव

Job Summary

We are looking for a proactive E-commerce Executive who will manage and optimize our online sales across multiple e-commerce portals. The candidate will be responsible for handling day-to-day marketplace operations, product listings, order management, and performance growth.

Key Responsibilities

• Manage seller accounts on e-commerce portals such as Amazon, Flipkart, Myntra, Nykaa, Meesho, Ajio, etc.

• Create, upload, and optimize product listings (titles, descriptions, images, pricing, keywords).

• Handle order processing, shipping coordination, returns, refunds, and cancellations.

• Monitor inventory levels and coordinate with the warehouse to avoid stock-outs.

• Run and manage portal ads, deals, offers, and discount campaigns.

• Analyze sales performance, conversion rates, and portal dashboards to improve results.

• Coordinate with portal account managers for growth opportunities and issue resolution.

• Ensure SLA compliance, ratings, and seller performance metrics are maintained.

• Handle customer queries and negative feedback in a professional manner.

• Keep track of competitor pricing, offers, and new trends in the category.

Required Skills & Qualifications

• 1–3 years of experience handling e-commerce marketplace accounts

• Hands-on knowledge of seller panels (Amazon, Flipkart, Myntra, etc.)

• Basic understanding of SEO for product listings & keyword optimization

• Knowledge of pricing strategies, ads, and promotions on marketplaces

• Good Excel skills (reports, sales analysis, inventory tracking)

• Strong communication and coordination skills

• Experience in jewellery / fashion / lifestyle category is a plus

Preferred Qualifications

• Bachelor’s degree in Business, Marketing, or related field

• Experience with catalog management and brand registry

• Understanding of GST, invoicing, and reconciliation processes

Salary & Benefits

• As per industry standards

• Performance-based incentives

• Growth opportunities in a fast-growing brand

• इस फुल टाइम बैक ऑफिस / डेटा एंट्री Job में 6 - 48 महीने का अनुभव वाले उम्मीदवारों की जरुरत है।