Key Responsibilities
Manage and regularly update product listings across eBay, Etsy, Alibaba, Myntra & Shopify.
Create and update product titles, descriptions, images, pricing, specifications, and variations.
Process and monitor online orders from order placement to packing, dispatch, and delivery.
Maintain accurate inventory/stock levels across all marketplaces.
Update product pricing, offers, discounts, and other listing information as required.
Monitor orders, cancellations, returns, refunds, and customer reviews.
Respond to customer queries and messages professionally and on time.
Coordinate with the packaging, dispatch, and internal teams for smooth order fulfillment.
Identify and resolve listing, order, inventory, and marketplace-related issues.
Monitor marketplace performance and maintain basic sales/order reports.
Ensure all product listings are accurate, complete, updated, and marketplace-compliant.