Job Description – Dispatch Executive
Job Title: Dispatch Executive
Location: Chennai
Experience: 0–3 Years
Employment Type: Full-time
Work Mode: On-site
About the Role
We are looking for a detail-oriented and responsible Dispatch Executive to manage the end-to-end dispatch process, including document handling, packing, coordination with courier/logistics partners, tracking shipments, and maintaining accurate dispatch records.
Key Responsibilities
Manage daily dispatch activities and ensure timely shipment of documents/materials.
Verify documents, packages, addresses, and dispatch details before shipment.
Coordinate with courier and logistics partners for pickups and deliveries.
Prepare and maintain dispatch registers, shipment details, and tracking records.
Generate and maintain AWB / consignment details and update shipment status.
Track dispatched items and follow up on delayed or undelivered shipments.
Coordinate with internal teams regarding dispatch requirements and delivery status.
Handle returned, undelivered, or damaged shipments and coordinate for re-dispatch where required.
Ensure proper filing and documentation of all dispatch-related records.
Maintain confidentiality and security of documents/materials being dispatched.
Prepare regular dispatch reports and provide updates to the concerned teams.
Ensure adherence to company policies and dispatch procedures.
Required Skills
Good communication and coordination skills.
Basic knowledge of courier and logistics operations.
Good MS Excel and documentation skills.
Strong attention to detail and accuracy.
Ability to maintain records and track multiple shipments.
Good follow-up and time-management skills.
Ability to work independently and coordinate with multiple teams.
Qualification
Any Graduate / Diploma holder.
0–3 years of experience in dispatch, logistics, courier coordination, office administration, or a similar role.